The bunny really, really hopes you are 100% satisfied with what you find in our humble little shop.
However, if you are not completely satisfied with your purchase, we will be happy to offer you a refund or an exchange in most cases. Let us know within 7 days of receiving your order so that we can be on the lookout to welcome the sometimes-slightly-sad, returned items back. Returns must be received within 30 days of your purchase and should be shipped prepaid and fully insured. All items must be in their original condition and packaging. Opened, used, washed, or partially consumed items cannot be accepted for return.
The cost of the merchandise is fully refundable, less any free shipping or other promotions. The cost of shipping is not refundable, unless the reason for return is our error.
Orders that are refused shipment and sent directly back to us will also be subject to a 20% restocking fee.
So that's it! Please contact us to initiate a return or exchange, and we’ll get right on it.